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Integration Services

  • System Integration (Interfaces)
  • Interface Engines
  • Outsourcing Gateways
  • Web Portals

System Integration

Any project implementation requires the total integration of new information systems with both new and existing data sources. Implementation readiness hinges upon the effectiveness of these system interfaces.

Whether connecting a single system or developing complex plans for multi-system integration, SoftSource has the resources you need to effectively test and analyze interface capability, and to thoroughly evaluate implementation readiness. Our years of experience and advanced toolsets allow for quick evaluation and accurate estimates for:

  • Identifying system dependencies and developing project plans
  • Planning for resources and implementation needs
  • Developing interface requirements and specifications
  • Managing technical staff and analysts to ensure project time lines are followed
  • Analyzing and troubleshooting the original and/or newly created interfaces in preparation for system integration
  • Identifying, reporting and helping resolve integration issue
  • Teaching technical staff quick analysis techniques and process management skills for optimal issue resolution
  • Understanding and speaking the languages of specific industries; EDI, CSOS, HL-7, DICOM, AS2, MSMQ, MQ Series

Integration of disparate systems often impacts projects with lengthy and unexpected cost overruns. SoftSource's in-depth knowledge of the major industry standards can help limit these unexpected and often overlooked tasks to a reasonable level.


Interface Engines

What is an Interface Engine?
Any project implementation requires the total integration of new information systems with both new and existing data sources. Implementation readiness hinges upon the effectiveness of these system interfaces.

An interface engine is a enterprise's “nexus” for transactional data, ensuring that information passes smoothly and quickly from one computer system to another.

An interface engine is a software program designed to simplify the creation and management of interfaces between separate applications and systems within an organization. Interface engines undertake messaging between systems, and normally manage any mapping, translation and data modification necessary to ensure the effective exchange of data around the organization.

Another way to think of an interface engine is the centralized, automated “hub” of a messaging network. Rather than connecting all systems to each other individually, (a highly complex, time-consuming and unreliable process), an interface engine acts as the intermediary for all messaging between interconnected systems, as illustrated in the following diagrams:

With many different applications running within a enterprise, establishing and maintaining separate interfaces between them can be complex and technically difficult.

A well designed interface engine greatly reduces the complexity, acting as a single point of management for the many interfaces normally implemented at a location.

A fully functioning interface engine will provide more than messaging and interface management; it should also provide guaranteed delivery of messages and message queue management. It is also vital that the interface engine can immediately generate effective alerts for the IT staff in the event of a problem.

Interface engines can be deployed which greatly reduce the amount of proprietary and custom programming otherwise necessary in the IT enterprise. SoftSource has extensive experience utilizing interface engines in many disparate environments.
 


Information Gateways

Let SoftSource create the gateways that support externally outsourced services to work within your specific enterprise. Today's information technology landscape includes the use of outsource service companies to provide some, if not all, of the typical functions and needs of a business.

To enable effective outsourcing, interfaces must be created which enable information and data to be seamlessly shared between the business location and the outsourcer's location. Custom gateways are often required to establish the mechanism of resource and information sharing. When performing a cost evaluation of the benefits of outsourcing, often the gateway or interface is thought to be a negligible factor or discovered as an afterthought.

SoftSource can provide the cost-effective interface required to make outsourcing possible and help you fully realize the suggested cost savings of the outsourcing plan.


Web Portals for Professionals

Professional targeted web portals are key components of an information strategy based on extending application reach throughout an integrated IT network. Providing tools for mobile professions clearly remains an important long-term objective for most organizations. Focusing the initial implementation of intranets on the needs of professional office staff will provide immediate payback, user buy-in and cost savings.

Executives who are analyzing, designing, or beginning to roll out focused intranets can learn from the results of surveys, focus groups, interviews, joint design sessions, and product evaluations, which all can help guide initial intranet design and clearly identify system and network challenges and priorities unique to individual organizations.

Successful implementation of intranet and services will yield enhanced network use, improved return on investment, and an expanded sense among employees and their support staff that the organization is in tune with industry demands

Potential applications of the focused intranet

  • Web-based access to documents, voice, reports
  • Access to Policies & Procedures
  • Optional third party E-Mail integration
  • Links to external and internal reference materials
  • Links to Online Journals
  • Integration of Electronic Books
  • Optional Industry News Feeds
  • Online Threaded Discussion Forum
  • Web-based Document Review and Signature

SoftSource can assist with all aspects of web portal deployment; design, implementation, roll out and support. SoftSource also builds products that create and integrate into existing web portals: check out our ConfirMED product line.